Lost and Returned Checks 400-28-100-45
(New 10/1/22 ML #3678)
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If a provider/caretaker reports that a check has not been received, the eligibility worker should verify when the payment was processed.
If it has been over seven working days since the check has been processed, contact the State Child Care Assistance office with the following information: Case number and name of caretaker; provider license number or SPACES ID; the processed date, and the amount of the payment.
If the stop payment process is necessary, it will be initiated by the State Child Care Assistance office. If the stop payment process has been started, and the provider finds the lost check, the check cannot be cashed.
If a check has been issued in error to a provider, the check should be returned to the State Child Care Assistance office indicating why it should be cancelled.
The check will be adjusted in the Child Care Assistance Program payment system, the check will be canceled and the file for the 1099 will be adjusted.
If the provider issues a check from their account, the form SFN 827, “Credit Form”, should be completed and sent with the check to the State Finance office. The SFN 827, “Credit Form", is available on eforms.
The provider’s personal check and SFN 827, “Credit Form", should be sent to:
